
Below, you will find a list of some frequently asked questions that we come across here at National Roper's Supply. Simply click on a question to view it! Have a suggestion for a question? Let us know! |
1. How do I return an item?
2. What is the contact information for the NRS Trailer Dealership?
3. What are the shipping rates when ordering items?
4. Does NRS ship internationally?
5. Where are NRS/David's Western Stores located?
6. How do I request a catalog?
7. What can I do to make my ropes last longer?
8. Do you have a size chart for clothing?
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1. Q. How do I return an item?
A. Use your return form in on the back of your invoice. You can fill that form out and let us know whether you want to return or exchange your item. To receive your RMA # on Step #2 of the return form, please call us anytime at 800-467-6746. The mailing address for any return or exchange is 1410 S. FM 51 Decatur, TX 76234. |
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2. Q. What is the contact information for the NRS Trailer Dealership?
A. Phone: 940-393-7070 or visit online at www.nrstrailers.com. |
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3. Q. What are the shipping rates when ordering items?
A. Shipping varies by the total price of the items in your cart.
Totals:
$25 and under = $6.95
$25-50 = $9.95
$50-75 = $10.95
$75-100 = $12.95
$100-150 = $14.95
$150-200 = $16.95
$200-300 = $18.95
$300-400 = $19.95
$400 and over = $21.95
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4. Q. Does NRS ship internationally?
A. Yes we do. To get a shipping quote you can either call us at 800-467-6746 or e-mail us at support@nrsworld.com. |
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5. Q. Where are NRS/David's Western Stores located?
A. NRS headquarters is in Decatur, TX. For our retail storefronts, we have 3 different locations-- Granbury, TX; Decatur, TX; and Weatherford, TX. |
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6. Q. How do I request a catalog?
A. We have 2 different options for you to request a catalog. You can either click the "Request a Catalog" tab at the bottom of the nrsworld.com home page, or you can call us at 800-467-6746. |
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7. Q. What can I do to make my ropes last longer?
A. For information on the factors that determine the longevity of your ropes, please click on the link below to watch a short video about ropes.
Watch the Video! |
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8. Q. Do you have a size chart for clothing?
A. Yes we do! Please click the link below to view our size chart. You will need Adobe Reader to view the file.
Size Chart
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